FAQ's

  1. How to Order
    1. Create an account
    2. Log in your account
    3. Select items through the Our Products section
    4. Enter the quantity
    5. Click Add to Cart
    6. Checkout. Review your shopping basket content. And fill in the details of the ff: Customer Information, Delivery Options, Payment Method, Order Remarks, and Shopping Basket Summary
    7. Click Order Now

  2. Payment Terms and Method

    Full payment of the product cost is required. Acceptable payment method are BancNet, credit card, cash bank deposit and over-the counter payment thru credit card payment.

  3. Do you accept nationwide and international orders?

    The service is unavailable as of the moment. Rajah Souvenir Shop is currently expanding to serve you better.

  4. How long will it take before I receive my order?

    Average purchasing and shipping takes about XX days. Lead time may vary depending on the products availability.

  5. Do you accept bulk orders?

    Yes, you may enter your desired number of items when ordering.

  6. Do you allow return and exchange of product?

    Yes. Please see Rajah Souvenir Shop’s Return and Exchange Policy

  7. Can I use my Rajah Gift Card to buy items on the Souvenir Shop?

    Yes, enter your code upon checkout.

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